International Data Transfer Policy (IDTP)

Company Information

Bundle Host is a trading name of Bundle Group Ltd, registered in Scotland under company number SC790654. All references to "Bundle Host" within our services, agreements, and documentation are synonymous with Bundle Group Ltd.

For any inquiries, please contact us at our official support portal or through other provided customer service channels.

Amended: 22/11/2024

Effective Date: 04/11/2024

Last Reviewed: 04/11/2024

ICO Registration Number: ZB680791

Introduction

As a provider of hosting services, Bundle Host is committed to protecting our clients' personal data and ensuring compliance with the UK General Data Protection Regulation (UK GDPR). This policy outlines our approach to the international transfer and storage of user data, specifically regarding data stored on servers located in Germany, managed by our data partner, Hetzner.

Scope and Purpose

This policy applies to all personal data collected, processed, and stored by Bundle Host. By using our services, clients acknowledge and agree to the international transfer of their data in accordance with this policy.

The purpose of this document is to:

  • Outline how Bundle Host manages and safeguards data when stored internationally
  • Provide transparency regarding our compliance with UK GDPR requirements
  • Inform users of their rights and our responsibilities regarding cross-border data transfers to the EU
Data Storage and Management Locations
Minecraft Server Hosting:

All Minecraft server hosting services are managed using data centers located in Germany. These servers are operated by our trusted partner, Hetzner, ensuring robust performance, uptime, and compliance with GDPR regulations.

Web Hosting:

Web hosting services are managed using data centers located in the United Kingdom. By keeping these services within the UK, we ensure adherence to UK-specific data protection laws and standards, including the UK GDPR.

Billing and Payment Information:

All billing and payment information, including bank card details, is managed securely through our payment processor, Stripe. Stripe complies with PCI DSS (Payment Card Industry Data Security Standards) to ensure the highest level of security for payment processing.

Data Protection and Security Measures

To safeguard the integrity, confidentiality, and security of user data stored internationally, Bundle Host implements the following measures:

  • Access Controls: Access to user data is restricted to authorized personnel only, with all access logged and monitored.
  • Hetzner Audits: Regular security audits and assessments are conducted at Hetzner, information can be found at: Hetzner Certifications
  • GDPR Compliance: Both our German and UK hosting partners are fully compliant with GDPR, ensuring data protection standards are met.
  • GDPR Training: All staff and volunteers who have access to personal data are required to complete GDPR training.
  • Stripe Security: Stripe uses advanced security measures and complies with industry standards, such as PCI DSS Level 1, to manage payment information securely.
User Rights

Under UK GDPR, users have the following rights regarding their data:

  • Right to Access: Users can request access to their personal data
  • Right to Rectification: Users can request corrections to inaccuracies
  • Right to Erasure: Users can request data deletion where applicable
  • Right to Restrict Processing: Users can request limited processing
  • Right to Data Portability: Users can obtain their data in a structured format
  • Right to Object: Users can object to data processing where allowed

To exercise these rights, contact us at hello@bundlegroup.gg

Contact Information

For questions or concerns regarding this policy, or to exercise your data rights under UK GDPR, please contact us at:

Bundle Host

Email: hello@bundlegroup.gg

Address: 5 South Charlotte Street, Edinburgh, EH2 4AN

Bundle Host

Support

Legal

 

© 2025 Bundle Group Ltd - All Rights Reserved.
Bundle Host is a trading name of Bundle Group Ltd, UK Company number: SC790654, ICO Registration: ZB680791